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“I want to access Barloworld’s corporate knowledge.”


There is little chance of ignoring Craig Frankson when he is in a room.

Outgoing and friendly, he holds little back when speaking his mind – especially when it comes to his business. At Barloworld’s supplier development workshop held recently in Durban, the talkative entrepreneur was clearly in his element – especially during the feedback sessions.

“Yes, I asked a lot of questions because there were a lot of issues that, as a supplier, I needed clarity on,” he concedes. “However, I was very satisfied with the answers that I got.”

“Today’s was one of the most exciting workshops that I’ve been to in a long time.”

Frankson owns and manages Hugo’s Panel Shop, an auto-body repair shop he founded in 2000. Among its other industry affiliations, Hugo’s is the only auto repairer in the KZN Midlands area approved by premium OEM brands such as Mercedes Benz, Chrysler, Jeep and Dodge.

From a modest revenue of just over R1.5 million in his first year, Frankson estimates his most recent turnover at just over R70 million. Testimony, he says, to the power of faith and perseverance.

Yet, he says, Hugo’s Panel Shop has a long way to go before it meets with the destiny that he envisions. Frankson recognises that he’ll need to leverage partnerships in order to take the company to the next level.

“That’s what I gleaned from listening to the story of Barloworld’s partnership with NMI-DSM here in Durban,” he reveals.

“It’s a powerful collaboration and an amazing success story. One day we’d like to be able to tell a similar story.”

Frankson recognises, however, that in order to strengthen his partnership with Barloworld, he’ll need to build upon his relationships within the group. In addition to his current roster of clients, which include Avis Fleet and NMI-DSM, he’d like to explore opportunities with Avis Fleet and Phakisa.

He’s also looking forward to more supplier workshops – and says that Barloworld can expect more questions from him in future.

“My most pressing challenge right now is access to corporate knowledge” Frankson confesses.

 “I’m hungry for that knowledge – and I believe that Barloworld can help me attain it.”